Fast Pace Health - Watertown, TN
posted 2 months ago
Full-time - Entry Level
Watertown, TN
Ambulatory Health Care Services
About the position
The Medical Receptionist at Fast Pace Health plays a crucial role in providing a best-in-class patient experience. This position involves a variety of administrative tasks aimed at supporting the healthcare team and ensuring smooth operations within the clinic. The ideal candidate will embody the company's mission of teamwork, communication, empowerment, and quality care, contributing to a friendly and encouraging environment.
Responsibilities
- Maintain compliance with Federal and State regulations, including HIPAA.
- Greet, register, instruct, discharge, and assist patients.
- Obtain and record demographic, insurance, and financial information.
- Verify insurance eligibility and communicate payment policies.
- Collect co-pays, co-insurance, deductibles, and past due balances.
- Retrieve and fax/mail medical records as requested by patients.
- Answer telephone calls, take messages, and return voicemails.
- Provide clerical support as required.
- Maintain positive relationships with clients and employees.
- Perform other duties as assigned by management.
- Complete preceptor training to onboard and train new hires.
- Engage with Learning and Development to manage onboarding and training of new employees.
Requirements
- High School Diploma or its equivalent.
- Medical office experience and familiarity with basic medical terminology preferred.
- Ability to work independently and in a high-pressure environment.
- Detail-oriented with excellent interpersonal communication skills.
- Outgoing and compassionate attitude.
Benefits
- Dental insurance
- Health insurance
- Paid holidays
- Paid time off
- Vision insurance
