Medical Receptionist

Ieee Branch Of The University Of Bridgeport - Bridgeport, CT

Full-time - Entry Level

Bridgeport, CT

About the position

The Health Sciences Center Medical Receptionist at The University of Bridgeport is a full-time position responsible for managing front office operations, including greeting patients, scheduling appointments, and maintaining medical records. This role requires adherence to HIPAA and OSHA guidelines while ensuring a professional and welcoming environment for patients and visitors. The position involves collaboration with healthcare providers and requires flexibility in scheduling, including some Saturday hours.

Responsibilities

• Greet patients and visitors in a professional manner.
• Schedule appointments and follow-ups, optimizing provider schedules.
• Answer telephone calls and assist callers courteously, taking accurate messages.
• Verify and obtain necessary patient information and signatures upon arrival.
• Coordinate the check-in process and ensure quality service at the front desk.
• Respond to patient and visitor inquiries about clinic services.
• Maintain confidentiality of medical, personal, and financial information.
• Manage electronic medical records and scan medical reports as needed.
• Collect and reconcile payments within the electronic health record system.
• Maintain cleanliness and organization of the waiting and reception areas.

Requirements

• High school diploma or equivalent with specialized training in clerical office procedures.
• Three years of medical front office experience required.
• Experience with electronic medical records and practice management software.
• Accurate keyboarding skills and working knowledge of Microsoft Office applications.
• Knowledge of medical coding/billing, medical terminology, and HIPAA and OSHA regulations.

Nice-to-haves

• EMR experience preferred.
• Ability to multi-task effectively.
• Excellent organizational and customer service skills.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Tuition reimbursement