Medical Receptionist

$45,760 - $54,080/Yr

Herald Christian Health Center - Rosemead, CA

Full-time - Entry Level

Onsite - Rosemead, CA

101-250 employees

Ambulatory Health Care Services

About the position

The Medical Receptionist at Herald Christian Health Center plays a crucial role in managing the front desk operations of a busy medical clinic. This position requires bilingual proficiency in English and Chinese (Cantonese or Mandarin) to effectively communicate with patients and support the healthcare team. The receptionist will handle both front office and back office tasks, ensuring smooth patient flow and providing excellent customer service in a community health setting.

Responsibilities

• Manage front desk operations including patient check-in and check-out.
• Schedule appointments and manage the clinic's calendar.
• Answer phone calls and respond to patient inquiries.
• Maintain patient records and ensure confidentiality.
• Assist with billing and insurance verification processes.
• Coordinate with medical staff to ensure efficient patient care.
• Provide support in back office tasks as needed.

Requirements

• Bilingual in Mandarin and English, Cantonese is a plus.
• Prior medical office experience preferred.
• High school diploma or GED required.
• Experience as a medical receptionist or in a similar role is strongly preferred.
• Basic office skills and familiarity with medical terminology.

Nice-to-haves

• Experience in a community health center setting.
• Knowledge of electronic health record (EHR) systems.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance