Florida Medical Clinic - Tampa, FL
posted 4 months ago
The Medical Receptionist position at Florida Medical Clinic's Endocrinology department in Tampa is a full-time role that plays a crucial part in managing the front check-in window. The primary responsibility of the Medical Receptionist is to handle all traffic at the front desk, ensuring a smooth and efficient flow of patients and visitors. This role requires strong customer service skills and the ability to multitask effectively in a high-volume office environment. The ideal candidate will be able to manage over 80 calls a day, demonstrating excellent telephone etiquette and communication skills. Bilingual candidates, particularly those who speak Spanish, are preferred but not mandatory. In addition to managing patient check-ins, the Medical Receptionist will prepare electronic charts prior to appointments, assist with traffic at the front window, collect and process payments, and address various tasks in a timely manner. The role also involves processing medical record releases and assisting both providers and patients at the conclusion of their visits. The Medical Receptionist is expected to work collaboratively with the healthcare team to ensure that all patient needs are met efficiently and effectively. Florida Medical Clinic prides itself on offering a supportive work environment with excellent training programs and opportunities for growth. The organization values its employees and provides a comprehensive benefits package, including health insurance, dental insurance, life insurance, and a generous 401(k) plan with employer contributions. The Medical Receptionist will be an integral part of a team that is committed to delivering superior healthcare and quality service to the community.