Medical Receptionist

Pediatrics Practice - Swansea, MA

Full-time - Entry Level

Swansea, MA

Ambulatory Health Care Services

About the position

We are seeking a detail-oriented and friendly Medical Receptionist to join our pediatrics practice. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing various administrative tasks in a fast-paced environment. This role requires experience working with children and families, ensuring a welcoming atmosphere for our patients.

Responsibilities

• Greet patients warmly and assist them with the check-in and check-out process.
• Schedule appointments and manage the calendar for healthcare providers.
• Answer phone calls and respond to inquiries in a professional manner.
• Assist with administrative tasks such as filing, scanning, and data entry.
• Verify insurance information and assist with co-pay collections.
• Ensure compliance with HIPAA regulations regarding patient confidentiality.

Requirements

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity in using EHR systems such as Epic is helpful.
• Knowledge of medical terminology and insurance verification processes.
• Excellent organizational skills with attention to detail and accuracy.
• Strong interpersonal skills to foster positive relationships with patients and staff.
• Ability to handle sensitive information with discretion and professionalism.

Nice-to-haves

• Experience working with children and families.
• Ability to commute to Swansea, MA 02777.
• Willingness to relocate before starting work.

Benefits

• Health insurance
• 401(k)
• Paid time off