Medical Receptionist

$37,440 - $41,600/Yr

Allergy & Ent Assoc - Murphy, TX

Full-time - Entry Level

Murphy, TX

About the position

The Medical Receptionist at Allergy & ENT Associates plays a crucial role in providing high-quality patient care services. This position involves greeting patients, managing appointments, and ensuring smooth operations within the medical office. The receptionist will work closely with management and staff to support the goals of the practice, all while maintaining a courteous and professional demeanor.

Responsibilities

• Follows office policies, procedures, and protocols as appropriate.
• Communicates effectively with other staff members.
• Greets visitors with a smile in a polite, prompt, helpful manner.
• Provides any necessary instructions/directions to patients.
• Informs appropriate department/person of patient's arrival.
• Completes necessary paperwork such as fee tickets.
• Uses computer system to generate information necessary for billing.
• Updates patient information, collects co-pays, and provides necessary forms for completion.
• Maintains a clean, orderly waiting room and work area.
• Answers phone promptly and deals with customer needs expeditiously, such as making appointments and taking messages for clinical staff.
• Updates information in electronic patient charts according to policy and procedure.
• May perform specific job activities as assigned per office location.

Requirements

• High school graduate or equivalent.
• 3 years of office experience preferred.
• One year of medical office experience preferred.
• Knowledge of medical terminology, HMO, PPO, medical insurance industry, and general clerical procedures.
• Knowledge of CPT & ICD-9/10 Coding System.
• Ability to operate a multi-line telephone system.
• Proficient computer skills in Microsoft Office and Outlook.
• EMR knowledge preferred.

Nice-to-haves

• Experience in a fast-paced medical office environment.
• Ability to manage time efficiently and prioritize tasks.
• Professional maturity and the ability to separate emotional feelings from real issues.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Life Insurance
• Paid Time Off (PTO)
• Short- & Long-Term Disability