Medical Receptionist

Wilson County Memorial Hospital District - Floresville, TX

Full-time

Floresville, TX

Hospitals

About the position

The Medical Receptionist is responsible for managing incoming calls, directing callers to appropriate personnel, and providing essential information to visitors and patients. This role involves various clerical duties, including maintaining appointment calendars, handling mail, and assisting with office supplies, ensuring smooth operations within the medical facility.

Responsibilities

• Operates PBX or multiline telephone system to answer incoming calls and directs callers to appropriate personnel.
• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about the organization and provides callers with address, directions, and other information.
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
• Takes payments for services and products.
• Prepares travel vouchers.
• Orders, receives, and maintains office supplies.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
• Performs other clerical duties as needed, such as filing, photocopying, and collating.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training, or equivalent combination of education and experience.

Nice-to-haves

• Ability to speak fluent Spanish preferred.