Medical Receptionist

About the position

Pediatrics, P.C. is seeking a Medical Receptionist to provide exceptional customer service to patients. This role involves greeting patients, managing check-in and check-out processes, collecting and inputting patient demographics, and handling medical record requests. The ideal candidate will maintain a professional demeanor and ensure patient confidentiality while efficiently managing multiple tasks in a busy clinic environment.

Responsibilities

• Answer incoming telephone calls professionally and route them appropriately.
• Schedule patient appointments accurately and efficiently.
• Greet and check in/out patients in a pleasant manner.
• Maintain patient privacy and confidentiality at all times.
• Collect co-payments and payments on account balances.
• Enter demographic information into the computer system accurately.
• Assist with scanning and organizing documents into patient charts.
• Multi-task and handle multiple patient needs simultaneously.

Requirements

• One year of medical office or related field experience.
• Proficient with Microsoft Office.
• Knowledge of medical terminology preferred.
• 3 years of patient service experience required.
• 1 year of medical terminology experience required.
• 2 years of computer skills required.

Nice-to-haves

• Experience in a pediatric medical office setting.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance