Medical Receptionist

Fast Pace Health - Blytheville, AR

Full-time - Entry Level

Blytheville, AR

Ambulatory Health Care Services

About the position

Fast Pace Health strives to provide a best in class patient experience in every interaction. We are seeking a highly-skilled, experienced Medical Receptionist to join our growing team. Our ideal candidate will be deeply committed to nurturing our Fast Pace mission of teamwork, communication, empowerment and quality care in a friendly and encouraging environment. Fast Pace Health aims to push for a new vision of healthcare in rural communities that will consist of an array of different services. We are changing the delivery of healthcare in these rural areas by integrating excellent patient care, education, accessibility, and community service, in a way that puts the patient's needs first and improves the health status of our communities. As a Medical Receptionist, you will play a crucial role in ensuring that our patients receive the best care possible in a positive environment. You will be responsible for greeting and registering patients, obtaining and recording their demographic and insurance information, and providing general assistance throughout their visit. Your role will also involve verifying insurance eligibility, collecting payments, and maintaining compliance with federal and state regulations, including HIPAA. You will be part of a dynamic team that works together to surpass business goals and enhance the patient experience.

Responsibilities

• Maintain behavior that is compliant with Federal and State regulations, guidelines, and requirements including working knowledge of all health information management issues such as HIPAA.
• Greet, register, instruct, discharge and provide general assistance to patients.
• Obtain and record demographic, insurance and financial information.
• Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes.
• Collect co-pays, co-insurance, deductibles and past due balances.
• Retrieve and fax/mail medical records to primary care providers and insurance carriers per patient request.
• Answer telephone, take messages and return voicemails.
• Provide clerical support as required.
• Ability to adhere to the Core Values of the Company, of teamwork, communication, empowerment, quality of care, and friendliness.
• Maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
• Perform other duties as assigned by management.

Requirements

• Medical office experience and a familiarity with basic medical terminology preferred.
• Ability to work independently and with the public in a high-pressure environment.
• Detail oriented with excellent interpersonal communications skills.
• Must have an outgoing and compassionate attitude.
• High School Diploma or Its Equivalent.

Benefits

• Competitive compensation
• Holiday pay
• Paid time off (PTO)
• Medical insurance
• Dental insurance
• Vision insurance
• Work-Life balance
• Opportunities to participate in community events and outreach programs.