Medical Receptionist

Michigan Head And Spine Institute - Dearborn, MI

Full-time - Entry Level

Dearborn, MI

Ambulatory Health Care Services

About the position

Join our team at Michigan Head & Spine Institute as a Medical Receptionist in our busy Dearborn clinic office. This full-time position offers an exciting opportunity to be part of a dedicated team providing essential support in a medical environment. The ideal candidate will have a minimum of 2 years of medical office experience, demonstrating a strong understanding of medical insurance processes and proficiency with Electronic Health Records (EHR). In this role, you will be responsible for managing patient registration and discharge processes, collecting referrals, co-pays, and fees, as well as assisting with insurance verification and authorizations. Your ability to provide excellent customer service and communicate effectively will be crucial in this high call volume setting, where multitasking is essential to ensure smooth operations and patient satisfaction. Competitive pay will be offered based on the prevailing rate for the area, supplemented by your experience and other qualifying factors. We are committed to providing a generous benefits package that includes health, dental, and vision insurance, tuition reimbursement, paid time off, paid holidays, and a 401(k) plan.

Responsibilities

• Manage patient registration and discharge processes.
• Collect referrals, co-pays, and fees from patients.
• Assist with insurance verification and authorizations.
• Provide excellent customer service to patients and visitors.
• Handle high call volume effectively while multitasking.

Requirements

• Minimum of 2 years of medical office experience.
• Strong computer skills and proficiency with EHR.
• Working knowledge of medical insurance processes.
• Excellent customer service skills.
• Strong communication skills.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Paid holidays