Sharp Community Medical Group - San Diego, CA

posted 3 days ago

Full-time - Entry Level
Remote - San Diego, CA

About the position

The Medical Records Clerk is responsible for maintaining the integrity and confidentiality of patient records within a remote work environment. This role involves managing, organizing, and ensuring the accuracy of medical records in compliance with healthcare laws and organizational standards. The position is crucial for supporting independent medical practices and requires a commitment to service excellence and confidentiality.

Responsibilities

  • Transferring data into the main system database and preparing patient charts.
  • Creating digital copies of documents and maintaining electronic records.
  • Processing legal requests like subpoenas and court orders under guidance.
  • Retrieving files and managing permanent filing systems.
  • Notifying requesters when records are available and faxing necessary paperwork.
  • Providing customer service over the phone and assisting with medical records inquiries.
  • Adhering to Service Excellence standards (AIDET) in all interactions.
  • Ensuring strict confidentiality in line with HIPAA regulations.
  • Participating in professional development and team meetings as required.
  • Completing other duties and special projects as assigned.

Requirements

  • High School diploma or equivalent.
  • 3 years of medical records experience.
  • Familiarity with medical terminology is a plus.
  • Proficiency in electronic health records and computer skills.
  • Strong attention to detail and independent work ethic.
  • Excellent problem-solving skills and ability to handle complex information.
  • Effective communication and customer service skills.
  • Ability to work efficiently, prioritize tasks, and work with minimal supervision.

Nice-to-haves

  • Familiarity with medical terminology.

Benefits

  • Comprehensive healthcare package
  • Retirement benefits
  • Paid Time Off
  • Sick Time
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