About the position
At Hackensack Meridian Health, our team members are the heart of what makes us better. We are dedicated to helping our patients live better, healthier lives while also supporting one another to succeed. Our culture is rooted in connection and collaboration, making our employees not just workers but team members. Competitive benefits are just the beginning of what we offer; it’s also about how we support each other and show up for our community. Together, we strive to advance our mission to transform healthcare and serve as a leader of positive change. As a Medical Records Clerk at Hackensack Meridian Health at Home, you will play a crucial role in maintaining clinical records and ensuring the timely and accurate processing and completion of these records. Your responsibilities will include providing clerical and phone support, maintaining patient records, and ensuring that documents are filed accurately and regularly. You will audit patient discharge charts thoroughly and follow up to provide any missing data consistently. Additionally, you will photocopy materials, correspondence, and reports as requested, and make and distribute client records. You will also be responsible for ordering patient supplies in a timely manner, ensuring that the supply room is neat and clean, and maintaining proper inventories. Logging faxes in the appropriate lab book and verifying that lab reports are received will be part of your daily tasks, along with faxing blood work and labs and ensuring log books are accurate and complete. Customer service is key in this role, as you will answer phones courteously, take accurate messages, and assist visitors, patients, and staff by directing them to the appropriate locations. In addition to these responsibilities, you will assist the Medical Records Coordinator in maintaining employee files, ensuring that all filing and scanning is up to date and timely. Flexibility is essential, as you may be assigned other duties or projects as needed. You will also be expected to adhere to Hackensack Meridian Health's organizational competencies and standards of behavior, which include physical demands such as lifting a minimum of 10 lbs., pushing and pulling a minimum of 10 lbs., and standing for a minimum of 4 hours a day.
Responsibilities
- Maintain clinical records and assure timely and accurately processing and completion of records.
- Provide clerical and phone support.
- Maintain patient records and assure documents are filed accurately and on a regular basis.
- Audit patient discharge charts thoroughly and follow up to provide missing data on a consistent basis.
- Photocopy materials, correspondence and/or reports as requested.
- Make and distribute client records.
- Order patient supplies in a timely manner and assure that supply room is neat and clean, maintaining proper inventories.
- Responsible for ordering materials and maintaining SOC packets necessary for admissions.
- Log faxes in appropriate lab book and verify that lab report is received.
- Fax blood work/labs on a daily basis and assure log books are accurate and complete.
- Answer phone in a courteous manner, take accurate and complete phone messages and relay to the appropriate party.
- Provide assistance, guidance and/or direction to visitors, patients and staff, ascertaining the nature of their business and assisting or directing them to the appropriate location.
- Assist Medical Records Coordinator in the maintenance of employee files, ensuring all employee filing/scanning is up to date and timely.
- Demonstrate flexibility with job responsibilities in all areas.
Requirements
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Good Computer Skills.
- Organizational Skills.
Nice-to-haves
- Healthcare Experience
Benefits
- Paid Time Off
- Tuition Reimbursement
- 401(k)
