Ttg Talent Solutions - Orlando, FL
posted 19 days ago
Full-time
Remote - Orlando, FL
Administrative and Support Services
About the position
The Medical Records Clerk is responsible for organizing and maintaining patients' health information and records. This role involves performing clerical tasks to support the medical team, ensuring compliance with HIPAA standards, and contributing to the efficient operation of the medical setting.
Responsibilities
- Sort and save electronic faxes in patient charts daily, ensuring accuracy and timeliness.
- Prepare and manage the fax server, index patient charts, and document information accurately from patients or providers into their charts.
- Ensure that medical records are organized, accurate, complete, and stored securely per HIPAA and company policy.
- Create digital copies of paperwork and store records electronically in the clinic's main database.
- Route patient records to appropriate personnel or departments as required.
- Prepare reports and forms, process medical record release requests, and maintain related logs.
- Provide excellent service to internal and external customers.
- Answer phones, fax and file confidential documents, and utilize basic internet and email tools.
- Adhere to chart control, access, and storage policies while ensuring compliance with established regulations.
Requirements
- High school diploma or GED equivalent.
- Strong data entry and computer skills, particularly with electronic health records (EHR).
- Attention to detail and excellent organizational skills.
- Strong customer service orientation and effective communication skills.
- Knowledge of medical terminology, ICD-10, and CPT coding.
- Ability to react calmly and effectively in emergency situations.
- Basic math skills and safe work practices in a clinical environment.
- Ability to follow through with delegated tasks and manage competing priorities.
Nice-to-haves
- 2-3 years of experience in a medical customer service role.
- Bilingual in English/Spanish preferred but not required.
