Medical Secretary Family Practice at Parkview

MaineHealth - Brunswick, ME

Full-time - Entry Level

Brunswick, ME

Hospitals

About the position

The Medical Secretary position at Mid Coast Medical Group - Family Practice at Parkview is a full-time role that requires a dedicated individual to provide essential administrative and office support to a multi-physician practice. This position is crucial in ensuring that the office runs smoothly and efficiently, allowing healthcare providers to focus on patient care. The Medical Secretary will be responsible for managing patient interactions, scheduling appointments, handling patient records, and performing various clerical tasks that support the overall operations of the practice. The role demands a high level of organization, attention to detail, and the ability to multitask in a fast-paced environment. The Medical Secretary will also be expected to maintain confidentiality and professionalism at all times, especially when dealing with sensitive patient information. In addition to administrative duties, the Medical Secretary will serve as a point of contact for patients, addressing their inquiries and concerns with empathy and professionalism. This position requires excellent communication skills, both verbal and written, as the Medical Secretary will interact with patients, healthcare providers, and other staff members regularly. The ability to work independently and as part of a team is essential, as is the capacity to handle stressful situations with grace and composure. The Medical Secretary will also be responsible for accurate data entry and maintaining patient records, which are critical for the continuity of care and operational efficiency of the practice.

Responsibilities

• Provide administrative support to healthcare providers in a multi-physician practice.
• Manage patient interactions and address inquiries with professionalism.
• Schedule appointments and manage patient records efficiently.
• Perform clerical tasks to support the overall operations of the practice.
• Maintain confidentiality of patient information at all times.
• Ensure accurate data entry and record-keeping.
• Communicate clearly with patients and staff, both in person and over the phone.
• Assist in maintaining a professional and organized office environment.

Requirements

• High School graduate or equivalent preferred.
• One (1) year of related experience, preferably in a healthcare setting.
• Knowledge and skills in using office equipment.
• Understanding of customer service concepts and techniques.
• Excellent organizational skills with the ability to accomplish multiple tasks.
• Strong communication and interpersonal skills.
• Proficient computer skills.
• Ability to read, understand, and follow oral and written instructions.
• Ability to maintain confidentiality and professionalism under stress.
• Experience in customer relations is preferred.
• Accurate data entry skills.

Benefits

• Up to $2,000 sign-on bonus for eligible candidates.
• Full-time employment with a stable schedule.
• Opportunity to work in a supportive healthcare environment.