Medical Secretary II- Medicine

Gastroenterology - Baltimore, MD

Full-time

Baltimore, MD

About the position

The Medical Secretary II position in the Gastroenterology department provides essential administrative support to physicians and the medical team. This role involves routine clerical tasks, patient interaction, and the use of electronic systems for documentation. The position may also include leadership responsibilities for lower-level administrative staff.

Responsibilities

• Greets, screens, and directs patients, visitors, and internal customers.
• Performs secretarial/clerical duties including medical transcription, composition, and dictation.
• Prepares and processes correspondence, answers routine medical inquiries, and drafts letters.
• Performs medical receptionist duties as necessary, including answering telephone calls, screening calls, taking messages, and providing information.
• Obtains, verifies, and updates patient information and provides support services to patients, families, and medical staff.

Requirements

• High school diploma or general education degree (GED) preferred.
• Minimum of two years of experience in a medical office setting; knowledge of medical terminology is required.
• Accurate typing and data entry skills.
• Excellent organization skills.
• Basic knowledge of software used by department.
• Knowledge of general customer service practices.
• Ability to deal effectively and diplomatically with team members and the public.
• Ability to work independently as well as in a team environment.