Henry Ford Health - Detroit, MI

posted 6 days ago

Full-time - Entry Level
Detroit, MI
5,001-10,000 employees
Ambulatory Health Care Services

About the position

The Medical Secretary for Orthopedics at Henry Ford Health provides essential administrative support to the clinical department, ensuring smooth operations and effective communication within the healthcare team. This role involves managing patient appointments, maintaining medical records, and assisting medical staff with various administrative tasks, all while adhering to HIPAA regulations and maintaining confidentiality.

Responsibilities

  • Schedule Appointments: Manage patient bookings and reminders.
  • Handle Patient Inquiries: Respond to calls and emails professionally.
  • Update Medical Records: Maintain accurate electronic health records.
  • Process Billing: Manage insurance claims and patient payments.
  • Prepare Documentation: Transcribe dictations and draft medical reports.
  • Support Medical Staff: Assist doctors and nurses with administrative tasks.
  • Maintain Confidentiality: Ensure compliance with HIPAA regulations.
  • Coordinate Referrals: Arrange specialist appointments and diagnostic tests.
  • Manage Office Operations: Order supplies and organize filing systems.

Requirements

  • Requires a high school diploma or G.E.D. equivalent.
  • One (1) year of experience within a medical office setting preferred.
  • Literacy and experience working with Microsoft Software Programs required.
  • Previous experience scheduling appointments/maintaining calendars preferred.
  • Interpersonal skills necessary to communicate effectively with callers and visitors.

Nice-to-haves

  • Familiarity with medical terminology.

Benefits

  • Competitive health plan options including CDHPs, PPO, and HMO plans.
  • Dental and eye care coverage.
  • Tuition assistance.
  • Family forming benefits.
  • Discounts to dozens of businesses.
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