University of Maryland - Towson, MD
posted 6 months ago
The Medical Secretary position at the University of Maryland Medical System is a full-time role that plays a crucial part in the primary care office. This position is designed for individuals who are looking to contribute to a healthcare environment that values teamwork, flexibility, and professional growth. The Medical Secretary will be responsible for ensuring that the registration process for patients is efficient and professional, which is vital for the overall patient experience. This role requires a commitment to protecting the privacy and confidentiality of patients and employees, as well as addressing all individuals with courtesy and respect. The Medical Secretary will interact with patients, families, visitors, co-workers, and physicians, ensuring that all communications are handled with professionalism and care. In addition to communication responsibilities, the Medical Secretary will facilitate the registration process by collecting demographic and financial information necessary for appropriate reimbursement and statistical analysis. This includes face-to-face registration, where accuracy is paramount. The role involves entering information into both the Medical Records and Patient Billing systems, ensuring that all registration forms and documents are completed accurately. The Medical Secretary will also be responsible for scheduling follow-up visits and maintaining the integrity of patient data within the systems used by the office. This position is essential in supporting the operational efficiency of the primary care office and enhancing the overall patient experience at the University of Maryland St. Joseph Medical Center.