MEDICAL SECRETARY

Excela Health - Greensburg, PA

Full-time

Greensburg, PA

Hospitals

About the position

The Medical Secretary plays a crucial role in providing clerical support for various cardiology services, including interventional radiology, non-invasive cardiology, and invasive cardiology services such as Echo, Nuclear Cardiology, Cardiopulmonary Rehab, EKG, EEG, and Pacer Clinic. This position involves a variety of administrative tasks that are essential for the smooth operation of the department. The Medical Secretary is responsible for answering phones, processing reports, typing, posting charges, and handling payroll. The work schedule is primarily Monday through Friday from 6:30 AM to 3:00 PM, with optional Saturday shifts available. In this role, the Medical Secretary must obtain and document complete and accurate patient information, ensuring that messages reach the appropriate individuals in a timely manner. This includes verifying patient demographic and financial information and entering all relevant data into the billing system according to established policies and procedures. The Medical Secretary is also tasked with completing necessary forms and letters for patient care, collecting payments at the time of visit, and accurately completing cash sheets for daily delivery. The position requires effective scheduling of patients based on protocols and assisting them in accessing specialty care and testing as directed by physicians. The Medical Secretary must maintain accountability for their actions, act as a patient advocate, and demonstrate problem-solving abilities while seeking assistance from supervisors when necessary. Additionally, the role involves processing telephone calls and messages promptly and efficiently, compiling and distributing reports, and collaborating with scheduling, registration, and billing departments to ensure optimal patient care. Other duties may be assigned as needed.

Responsibilities

• Obtain and document complete and accurate patient information.
• Ensure messages reach the appropriate individuals in a timely manner.
• Obtain and verify patient demographic and financial information.
• Enter all information into the billing system per established policies and procedures.
• Enter all charges/codes into the billing system accurately.
• Complete forms and prepare letters necessary for continuing patient care.
• Collect payments at the time of visit and accurately complete cash sheets.
• Deliver cash and cash sheets daily to the appropriate place.
• Assist in maintaining/decreasing organizational/departmental costs.
• Schedule patients for appropriate intervals and providers based on protocols.
• Assist patients to access specialty care and testing per physician order.
• Provide instructions and directions based on protocols and physician orders.
• Maintain accountability for actions taken and act as a patient advocate.
• Perform effectively in the role of preceptor/mentor to new hires and/or students.
• Demonstrate the ability to solve problems and seek assistance from immediate supervisor when needed.
• Process telephone calls and messages for various clinics promptly and courteously.
• Accurately compile and distribute reports and post charges.
• Work collaboratively with scheduling, registration, and billing in all matters pertaining to patient care.

Requirements

• High School Diploma, GED, or higher level of education.
• Knowledge of basic office equipment such as copier and fax machine.
• Proficiency in Microsoft Office including Outlook, Excel, and Word.
• Excellent communication, interpersonal, and organizational skills.

Nice-to-haves

• Experience in a healthcare setting.