Medical Spa Sales and Operations Manager

$30,000 - $55,000/Yr

ZipRecruiter - Plano, TX

Full-time - Mid Level

Onsite - Plano, TX

About the position

The Medical Spa Sales and Operations Manager is responsible for overseeing the daily sales and operations of a medical spa and wellness center. This role involves managing inventory, addressing customer complaints, facilitating team meetings, and ensuring the success of sales and customer experiences. The ideal candidate is a proven sales performer with a strong background in consultative sales, particularly in the medical spa industry, and possesses leadership qualities to train and motivate staff.

Responsibilities

• Perform consultations and close sales on new clients and upsell current clients
• Meet and exceed aggressive monthly sales goals
• Train, coach, and help technicians achieve sales goals
• Manage the staff at the spa
• Ensure associates utilize proper checkout processes
• Communicate, implement, enforce, and comply with all policies and procedures
• Manage individuals in meeting performance objectives, sales, and development goals
• Handle conflict management and escalated client issues
• Manage scheduling and coverage of the clinic
• Audit clinic daily for cleanliness and maintenance issues
• Exhibit professionalism and behaviors reflective of a leader
• Contribute to building positive team morale and recognize accomplishments

Requirements

• 2+ years of consultative (face to face) sales experience in the medical spa industry
• 2+ years of management experience overseeing staff and meeting/exceeding goals
• Bachelor's Degree in Business

Nice-to-haves

• Aesthetician License
• Prior experience in a medical spa setting

Benefits

• Professional development assistance
• Holiday pay
• Free cosmetic procedures
• Bonus pay