Medicare Advantage Customer Experience Representative-1

Blue Cross and Blue Shield of KansasTopeka, KS
305d$20 - $24

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About The Position

The customer experience representative provides a world class customer service experience through resolution of complex customer inquiries from members, providers, internal customers, and other Blue Plans related to Medicare Advantage (MA). This position is eligible to work onsite or remote in accordance with our Telecommuting Policy. Applicants must reside in Kansas or Missouri or be willing to relocate as a condition of employment. This role includes hours that can range from 8:00 a.m. to 8:00 p.m. and can include weekend hours from October 1 through March 31. This position will have a start date of approximately May 12, 2025.

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