Metroplus Health Plan - New York, NY

posted 4 days ago

Full-time
New York, NY
Professional, Scientific, and Technical Services

About the position

The Medicare Sales Representative I plays a crucial role in providing access to health insurance for Medicare individuals by offering education and assistance. This position involves health education, facilitating enrollment, and ensuring continuity of health insurance for members. The representative will engage with the community to promote MetroPlusHealth's Medicare products and assist members with their healthcare needs.

Responsibilities

  • Identify prospective enrollees and determine eligibility for participation in MetroPlusHealth's Medicare product.
  • Understand and apply all policies and procedures pertaining to disclosures and provisions of the MetroPlusHealth Medicare product.
  • Conduct home visits and personalized appointments as needed to complete the enrollment process.
  • Market MetroPlusHealth Medicare line of business on-site at hospitals, senior centers, assisted living facilities, community events, and other designated sites.
  • Educate enrollees on all aspects of the Plan, answering questions regarding the Plan's features and benefits.
  • Keep informed and adhere to current information pertaining to marketing activity guidelines set forth by various regulatory agencies.
  • Complete applications and field reports such as Presumptive Eligibility reports and personnel forms in a timely and accurate manner.
  • Work closely with Outreach Representatives, Customer Service Representatives, Eligibility Representatives, and other MetroPlusHealth personnel to resolve member concerns.
  • Establish and maintain positive working relationships with facility and site staff, community and provider organizations, and City and State regulatory agencies.
  • Assist members in accessing healthcare, transportation needs, and other services as they occur.
  • Conduct and participate in telemarketing/outreach efforts as required.
  • Develop a presence in the local community to help generate enrollments.
  • Make presentations to large groups of seniors.
  • Complete Annual Medicare Training.

Requirements

  • High School Diploma or equivalency; College Degree or coursework preferred.
  • 2-3 years of Sales/Customer Relations experience required.
  • Public speaking experience.
  • Medicare Sales experience preferred.
  • Must possess a valid NYS Life, Accident and Health License at the time of employment.
  • Valid NYS Driver's License is a plus.

Nice-to-haves

  • Bi-Lingual and Multi-Lingual a plus.
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