Sanctuaire MD - Lafayette, CA

posted 3 days ago

Full-time - Entry Level
Lafayette, CA

About the position

The Medspa Front Desk Sales Associate at SanctuaireMD is a full-time sales position focused on engaging with clients, recommending treatments, and closing sales in a medical spa environment. The role requires a dynamic individual with a passion for sales and a strong background in customer service, particularly within the medical spa industry. The associate will manage front desk operations, appointment scheduling, and administrative tasks while maintaining a welcoming atmosphere for clients.

Responsibilities

  • Engage with clients to understand their needs, recommend treatments, and close sales.
  • Greet clients, manage check-ins and check-outs, handle phone calls, and ensure a welcoming and professional environment.
  • Efficiently schedule and manage appointments, ensuring optimal use of time and resources.
  • Maintain and update the customer relationship management (CRM) system with accurate patient information and follow-up details.
  • Proactively reach out to potential clients to introduce our services and schedule consultations.
  • Perform various administrative tasks, including managing patient files, handling payments, and ensuring compliance with company policies and procedures.

Requirements

  • Minimum of 2 years of experience working in a medical spa or a similar setting.
  • Demonstrated success in a sales role, with a strong ability to close sales and meet or exceed sales targets.
  • Excellent interpersonal and communication skills, with a focus on providing exceptional patient care.
  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Proficiency in using CRM software, scheduling systems, and other administrative tools.
  • A high level of professionalism and confidentiality in handling patient information.

Benefits

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
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