MEETING / EVENT PLANNER

$65,000 - $75,000/Yr

FLIK Hospitality Group - Spring, TX

Full-time - Entry Level

Spring, TX

Food Services and Drinking Places

About the position

The Meeting & Event Planner at Flik Hospitality Group is responsible for creating a welcoming and professional atmosphere for clients in a corporate environment. This role involves coordinating meetings and events, managing reservations, and ensuring a seamless experience for clients by overseeing all aspects of meeting logistics and catering services.

Responsibilities

• Coordinate top client & MC meetings & events throughout the Energy Center.
• Reserve conference rooms and detail client meetings for a flawless experience.
• Use the room reservation system (EM Connect) to input meeting details.
• Focus on strategic assignment of meeting space to improve utilization.
• Oversee day-of meetings to ensure proper setup with equipment and amenities.
• Place catering orders for meetings and training sessions.
• Lead all aspects of the weekly BEO Meetings.
• Process reservations in the shared mailbox.
• Answer telephones to process room reservations and facilities requests.
• Run daily reports to ensure all rooms and catering are set up per requests.
• Assist Senior Leadership in pulling utilization reports regularly.
• Run weekly reports for internal teams regarding upcoming meetings.
• Participate & lead daily, weekly, and monthly meetings.
• Act as the main point of contact for the Senior Leadership Team when they are unavailable.
• Make decisions regarding client requests in the absence of senior leadership.
• Collaborate with management and fellow coordinators to enhance the Conference Center.
• Support General Manager in overseeing conference room configuration and inventory audits.
• Assess and resolve ways to streamline efficiencies and processes.
• Train colleagues and new hires.

Requirements

• A Bachelor's Degree preferred.
• Minimum of two years' experience in a conference center or corporate environment.
• Leadership & management experience overseeing a team of one to ten members.
• At least two years of hotel or conference center experience and experience with catering.
• Exceptional client service skills to exceed expectations.
• Ability to work under pressure and prioritize tasks effectively.
• Excellent listening, oral, and written communication skills.
• Strong digital literacy and knowledge of office technology/equipment.
• Experience with conference center reservation system (EM Connect).
• Punctual, dependable, and dedicated to operational excellence.

Nice-to-haves

• Experience in phone etiquette.
• A genuine sense of hospitality and commitment to delivering excellent service.

Benefits

• Commuter assistance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Medical
• Vision
• Life Insurance/AD
• Retirement Plan
• Paid Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance