MEETING / EVENT PLANNER

$80,000 - $85,000/Yr

Compass Group - Harrison, NY

Full-time - Entry Level

Harrison, NY

Merchant Wholesalers, Nondurable Goods

About the position

As a Meeting and Event Planner at Flik Hospitality Group, you will be responsible for managing guest services at a Conference Center. This role involves overseeing a team of coordinators and receptionists, ensuring that guests' needs are met with a high level of customer service. You will act as a liaison between the Conference Center and customers, coordinating with various departments to ensure successful events and meetings.

Responsibilities

• Plans and communicates customer needs to all departments.
• Works with the Sales Training Department to arrange details for trainings and meetings.
• Acts as a liaison between the Conference Center and customers.
• Prepares group service orders using room reservation software.
• Collaborates with Audio Visual & Conference Services Departments for room setups and A.V. needs.
• Works with the Food & Beverage Department to maintain food quality and assess customer feedback.
• Assists the General Manager in analyzing Training Center operations and reporting issues.
• Helps create quarterly Operational Review reports including PowerPoint slides.

Requirements

• Bachelor's degree preferred but not necessary with related experience.
• At least two years of hotel or conference center experience.
• Knowledge of industry trends.
• Superior quantitative, oral and written communication skills.
• Excellent problem-solving and strategizing skills.
• Advanced knowledge of Excel and PowerPoint.
• Proactive mindset to anticipate business changes.
• High standards of personal integrity and ethical behavior.
• Exceptional customer service abilities.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)