MEETING / EVENT PLANNER

$64,000 - $64,000/Yr

Compass Group - McLean, VA

Full-time - Entry Level

McLean, VA

Merchant Wholesalers, Nondurable Goods

About the position

The Meeting and Event Planner at Flik Hospitality Group is responsible for managing guest services at a Conference Center. This role involves overseeing a team of coordinators and receptionists to ensure high levels of customer service and satisfaction. The planner will coordinate with various departments to meet the needs of clients and facilitate successful events.

Responsibilities

• Plans and communicates customer needs to all departments.
• Works with the Sales Training Department to arrange details for trainings and meetings.
• Acts as a liaison between the Conference Center and customers.
• Prepares group service orders using room reservation software.
• Collaborates with Audio Visual & Conference Services Departments for room setups and A.V. needs.
• Works with the Food & Beverage Department to ensure food quality and assess customer feedback.
• Assists the General Manager in analyzing Training Center operations and reporting issues.
• Helps create quarterly Operational Review reports, including PowerPoint presentations.

Requirements

• Bachelor's degree preferred but not necessary with related experience.
• At least two years of hotel or conference center experience.
• Knowledge of industry trends.
• Superior quantitative, oral, and written communication skills.
• Excellent problem-solving and strategizing skills.
• Advanced knowledge of Excel and PowerPoint.
• Proactive mindset to support business changes.
• High standards of personal integrity and ethical behavior.
• Exceptional customer service abilities.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)