MEETING / EVENT PLANNER

$65,000 - $75,000/Yr

Compass Group - Spring, TX

Full-time - Mid Level

Spring, TX

Merchant Wholesalers, Nondurable Goods

About the position

The Meeting & Event Planner at Flik Hospitality Group is responsible for creating a welcoming and professional atmosphere for clients in a corporate environment. This role involves coordinating meetings and events, managing reservations, and ensuring a seamless experience for clients by acting as a single point of contact for their needs. The Lead Planner will support the Senior Leadership Team and oversee the execution of meetings, catering orders, and the overall functionality of the conference center.

Responsibilities

• Coordinate top client & MC meetings & events throughout the Energy Center
• Reserve conference rooms and detail client meetings for a flawless experience
• Use the room reservation system (EM Connect) to input meeting details
• Oversee day-of meetings to ensure proper setup with equipment and amenities
• Place catering orders for meetings and training sessions
• Lead all aspects of the weekly BEO Meetings
• Process reservations in the shared mailbox
• Answer telephones to process room reservations and facilities requests
• Run daily reports to ensure rooms and catering are set up as requested
• Assist Senior Leadership in pulling utilization reports
• Run weekly reports for internal teams regarding upcoming meetings
• Participate & lead daily, weekly, and monthly meetings
• Act as the main point of contact for the Senior Leadership Team when they are unavailable
• Make decisions regarding client requests in the absence of senior leadership
• Collaborate with management and fellow coordinators to enhance the Conference Center
• Support the General Manager in maintaining regular audits of conference rooms
• Assess and resolve ways to streamline efficiencies and processes
• Train colleagues and new hires

Requirements

• A Bachelor's Degree preferred
• Minimum of two years' experience in a conference center or corporate environment
• Leadership & management experience overseeing a team of one to ten members
• At least two years hotel or conference center experience and experience with catering
• Exceptional client service skills
• Ability to work under pressure and prioritize tasks
• Excellent listening, oral, and written communication skills
• Strong digital literacy and knowledge of office technology
• Experience with conference center reservation system (EM Connect)
• Punctual, dependable, and dedicated to operational excellence
• Professional approach with ownership mentality

Nice-to-haves

• Experience in hospitality management
• Knowledge of catering menus
• Experience in training colleagues

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)