Member Assist Cart Attendant

$33,280 - $47,840/Yr

Sam's Club - Vienna, WV

Full-time - Entry Level

Vienna, WV

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

The Member Assistant - Cart Attendant at Sam's Club plays a crucial role in enhancing the shopping experience for members by ensuring a clean and well-maintained parking lot, assisting with purchases, and providing exceptional customer service. This position requires individuals who thrive in fast-paced environments and are dedicated to member satisfaction, as they will be on their feet and actively engaging with members throughout their shift.

Responsibilities

• Ensure club pick up orders are filled and notify members of any delays or unavailable products.
• Assist members with loading their vehicles and provide exceptional customer service.
• Maintain cleanliness and organization of the parking lot and cart areas.
• Conduct safety sweeps and report any unsafe situations to management.
• Process member purchases and assist with payments according to company policies.
• Promote the company's products and services to members.
• Resolve member issues and concerns promptly and effectively.

Requirements

• Ability to stand for long periods while assisting members.
• Strong customer service skills and a positive attitude.
• Ability to multi-task and thrive in a fast-paced environment.
• Problem-solving skills to tackle obstacles and ensure task completion.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase plans, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Paid education assistance through the Live Better U program.