Member Coach

$27,040 - $29,120/Yr

YMCA - Lebanon, OH

Part-time - Entry Level

Lebanon, OH

Social Assistance

About the position

The Member Coach at the Countryside YMCA plays a vital role in enhancing member satisfaction and retention by providing coaching and support to members. This position focuses on building connections, promoting healthy lifestyle changes, and ensuring members are engaged with the YMCA's programs and mission.

Responsibilities

• Supports and coaches lifestyle change using Coaching Techniques/LISTEN FIRST.
• Builds member connections to staff, members, programs of interest, and the YMCA mission.
• Develops short-term sustainable goals and provides fitness education when applicable.
• Assesses, re-assesses, and supports changing member needs.
• Monitors participants for exercise adherence and facility utilization.
• Offers recommendations on exercises and works with all levels of fitness and age ranges.
• Provides basic information about nutrition, cardiovascular fitness, strength training, and exercise programs.
• Trains and coaches within defined scope of training and refers members to specialized support when appropriate.
• Works to increase membership retention and participation.
• Develops and executes new ideas, such as accountability programs, to keep members engaged.
• Creates and helps instruct beginner classes.
• Reaches out to low usage members to engage them and offer complementary coaching sessions.
• Provides tours to potential new members.

Requirements

• Must be 21 years of age with a high school diploma or equivalent.
• Must hold or complete Listen First training, CPR/AED, and First Aid certifications upon being hired.
• Knowledge of Wellness and Fitness education principles, along with prior knowledge of strength and cardiovascular training.
• Ability to work with varying wellness levels and ages.
• Prior experience with a variety of strength equipment and free weights cardio equipment.
• Knowledge of current fitness issues/trends/offerings.
• Ability to respond calmly and quickly to safety and emergency situations.
• Ability to build genuine relationships with participants and coworkers.
• Effective conflict resolution skills.
• Ability to engage strangers in conversations and make all people feel welcome.
• Reliable and punctual attendance.

Nice-to-haves

• Experience in fitness coaching or personal training.
• Familiarity with group exercise programs.

Benefits

• Part-time position with flexible hours.
• Opportunity to work in a community-focused nonprofit organization.