Abound Credit Union - Bardstown, KY

posted 4 months ago

Full-time - Entry Level
Bardstown, KY

About the position

As a Member Service Representative / Loan Officer at Abound Credit Union, you will be joining a team dedicated to serving hardworking Kentuckians. Our mission is to provide exceptional service to our members and contribute positively to our community. We pride ourselves on creating a connected, learning-driven, and enjoyable work environment that fosters financial wellness. Your role will involve promoting our Credit Union's products and services, ensuring that our members receive the best possible support for their financial needs. You will be responsible for opening member accounts, resolving issues, and handling daily transactions, all while maintaining a friendly and professional demeanor. Additionally, you will provide loan processing, closing, and disbursal services, and work towards meeting monthly goals. We are looking for individuals who are not only enthusiastic and friendly but also self-motivated and eager to learn and grow within the organization. At Abound Credit Union, we believe that our best work comes from within, and we are committed to making this a great place to work for everyone.

Responsibilities

  • Promote Credit Union products and services based on member needs.
  • Open member accounts and resolve issues.
  • Handle the member's daily needs and transactions.
  • Provide loan processing, closing, and disbursal services to members.
  • Meet monthly goals.

Requirements

  • Minimum of a high school diploma or equivalent.
  • Ability to effectively communicate Credit Union products and services.
  • Self-motivated and enthusiastic with a willingness to support others on your team.
  • Maintain a professional and friendly demeanor.
  • Ability to proficiently operate a computer, calculator, and copier.
  • Customer service experience and specialized financial courses are a plus.

Nice-to-haves

  • Customer service experience
  • Specialized financial courses

Benefits

  • 401(k) with matching funds
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid personal time off
  • Paid holidays
  • Short and long-term disability
  • Tuition reimbursement
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