Member Service Representative

About the position

The Full-Time Member Service Representative at Mountain Credit Union plays a crucial role in engaging with the community and providing exceptional customer service. This position involves assisting members with their financial needs, fostering lasting relationships, and contributing to a culture of integrity and high performance. The representative will be the face of the credit union, ensuring personalized service that reflects the organization's commitment to community well-being.

Responsibilities

• Engage directly with members to assist with their financial needs.
• Provide exceptional customer service and support.
• Foster lasting relationships with community members.
• Manage cash transactions accurately and efficiently.
• Utilize various computer applications to navigate systems and provide seamless service.

Requirements

• Exceptional attention to detail for accuracy in transactions and interactions.
• Effective communication skills to convey information clearly and understand member needs.
• Proficiency in various computer applications.
• Cash handling experience to manage transactions responsibly.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Life Insurance
• Competitive Salary
• Paid Time Off
• Snack/Drink Room