Member Services Associate

Rapid Ratings International - Quincy, MA

Full-time - Entry Level

Hybrid - Quincy, MA

Credit Intermediation and Related Activities

About the position

As a boutique fintech company, we provide our employees unique opportunities to gain extensive exposure to various problems and be empowered to find solutions to impact our business. RapidRatings is actively looking for an energetic Member Services Associate to join our growing Client Delivery and Operations team. The ideal candidate for this role is a strong communicator with an eye for details, the ability to influence, and experience supporting operational initiatives in a fast-paced, high-volume environment. If you believe this is you, we want you on-board! If you combine financial statement knowledge with solid critical thinking skills, this position offers you several great opportunities.

Responsibilities

• Expand your experience by engaging with private companies around the world to enable their participation in our clients' risk management programs.
• Facilitate the submission of confidential financial information from senior management and identify and overcome roadblocks efficiently and professionally.
• Develop into a Program Expert by introducing and explaining our business model, products, and processes to private companies.
• Manage multiple projects and initiatives simultaneously.
• Work with a highly engaged team that values employee input, management transparency, and entrepreneurship.

Requirements

• Bachelor's degree (or equivalent) with 1-3 years of work experience.
• Prior experience in a client interaction role is ideal.
• Proven ability to interact professionally and effectively with clients.
• Experience working with financial statements preferred.
• Ability to prioritize and organize high volume work.
• Proficient with Microsoft Office Suite.
• Fluency in a 2nd language is a plus.

Benefits

• Competitive salary.
• Bonus potential.
• Unlimited PTO.
• Comprehensive benefits.