Member Services Associate

$24,960 - $24,960/Yr

YMCA - Richmond, VA

Part-time - Entry Level

Richmond, VA

Social Assistance

About the position

The Member Services Associate position at the John Rolfe Family YMCA is a part-time role focused on providing exceptional service to members and prospective members in a fast-paced environment. The role involves various customer service tasks, including answering phones, greeting members, processing memberships, and completing program registrations. Candidates are expected to have flexible availability, particularly for opening shifts.

Responsibilities

• Answering phones and responding to member inquiries.
• Greeting members and providing a welcoming atmosphere.
• Processing memberships and handling program registrations.
• Maintaining a clean and organized front desk area.

Requirements

• Excellent customer service skills.
• Strong computer skills.
• Ability to multi-task in a fast-paced environment.
• High school diploma or GED.
• Must be 18 years old or older.

Benefits

• Competitive hourly wage starting at $12.00 per hour.
• Opportunities for professional development.
• A supportive and inclusive work environment.