MEMBER SUPPORT SPECIALIST I
Carolinas Telco Federal Credit Union•Charlotte, NC
431d
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About The Position
The Member Support Specialist I at Carolinas Telco Federal Credit Union is responsible for providing exceptional service to members through various communication channels, including phone, email, and cobrowsing. This role involves processing transactions, educating members about products and services, and contributing to the financial growth of the credit union. The specialist will work independently to meet production standards and resolve member concerns while maintaining a positive and professional demeanor.
