Membership Coordinator

$37,440 - $41,600/Yr

Modesto Chamber Of Commerce - Modesto, CA

Full-time - Entry Level

Modesto, CA

About the position

The Membership Coordinator at the Modesto Chamber of Commerce is responsible for ensuring a positive experience for members by addressing inquiries, leading committees, and enhancing community relations. This role involves providing support across the organization and managing various membership-related activities.

Responsibilities

• Serve as the primary point of contact for member inquiries and direct questions to appropriate team members.
• Provide superb customer service to enhance the membership experience.
• Design and maintain potential member packets and collateral.
• Create new member accounts and facilitate onboarding processes.
• Manage the Ambassador Committee and Welcome Team, including meeting preparation and coordination with volunteers.
• Coordinate and schedule ribbon cuttings and business celebrations.
• Conduct outreach to members who are 60 days or more past due on payments.
• Develop content for social media and progress magazine to highlight members.
• Act as a liaison for the Government Relations Council and Economic Development Committee.

Requirements

• High school diploma or GED required; some college preferred.
• 1 year of customer service experience required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Bilingual in Spanish preferred.
• Experience with Canva and social media platforms.

Nice-to-haves

• Experience with Adobe and Zoom preferred.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Flexible spending account
• Health savings account
• Paid time off
• Employee assistance program