Membership Coordinator

Robert Half - Falls Church, VA

Full-time - Entry Level

Falls Church, VA

Administrative and Support Services

About the position

The Membership Coordinator position at Robert Half in Falls Church, VA, involves various administrative duties focused on customer interactions and schedule management. This full-time role requires a detail-oriented individual capable of handling sensitive information and maintaining accurate records. The position offers opportunities for growth and may transition to a hybrid schedule after training.

Responsibilities

• Organizing and managing schedules, including arranging meetings
• Handling all customer inquiries and conflicts, ensuring a high level of customer satisfaction
• Processing and maintaining customer credit applications and records accurately
• Setting up and managing presentations for executive management
• Monitoring customer accounts and taking appropriate action when necessary
• Regular interaction with other support staff to ensure smooth operations
• Preparing and arranging reports and financial data for review
• Managing and coordinating travel arrangements for staff
• Utilizing skills in Calendar Management and Scheduling Appointments to ensure smooth operations
• Ensuring all calls are monitored and appropriately directed to the relevant departments.

Requirements

• Minimum of 1 year of office experience
• Great communication skills with an upbeat personality
• Excellent customer service and communication skills
• Proficient in MS Office Suite and membership databases
• Ability to multitask and prioritize effectively
• Ability to work independently and with a team
• No issues commuting to the Falls Church, VA office
• Must have a customer service orientation and ability to work with diverse groups
• Ability to maintain confidentiality and handle sensitive information
• Demonstrated commitment to the values and mission of the company
• Can start working ASAP!

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan