Membership Sales Associate Full Time
$34,320 - $34,320/Yr
BJ's Wholesale Club - Quincy, MA
posted 2 months ago
Full-time - Entry Level
Quincy, MA
10,001+ employees
General Merchandise Retailers
About the position
The Membership Sales Associate is responsible for promoting and selling BJ's membership products, providing excellent customer service, and ensuring a positive experience for members. This role involves executing acquisition strategies, renewing memberships, and addressing customer inquiries while maintaining club policies and standards.
Responsibilities
- Promote BJ's value proposition regarding acquisition, retention, perks, and the member experience.
- Convert potential members by effectively pitching all membership programs.
- Sell BJ's membership products to new and existing members with high energy and determination.
- Drive toward goal achievement defined by business benchmarks and results.
- Deliver superior customer service as a first point of contact for membership and credit card applications.
- Resolve member concerns in a courteous and timely manner, escalating issues when necessary.
- Assist with Buy Online and Pick Up In Club (BOPIC) orders for members.
- Maintain all club policies and procedures and perform other duties as assigned.
Requirements
- Prior front line/customer service or previous sales experience preferred.
- Results driven with proven success in goal achievement.
- Basic math skills preferred.
- Computer proficiency preferred.
Nice-to-haves
- Cashier experience
- Customer service experience
- Sales experience
Benefits
- 401(k) matching
- Bereavement leave
- Dental insurance
- Health insurance
- Health savings account
- Paid jury duty
- Vision insurance
