Harmony Senior Servicesposted 10 months ago
Full-time • Manager
Simpsonville, SC
Nursing and Residential Care Facilities

About the position

The Harmony Square Director (HSD) is a pivotal role responsible for the overall day-to-day operations of the Harmony Square neighborhood within Harmony Senior Services. This position entails overseeing non-clinical compliance with community standards and state regulations, ensuring that all operations align with the highest standards of care and safety for residents. The HSD plays a crucial role in managing resident safety, behavior expressions, daily routines, activities of daily living (ADLs), and life enrichment programs that cater to the various dimensions of wellness, including Movement & Motion, Curiosity & Culture, Feelings & Fellowship, Clarity & Purpose, Compassion & Connection, and Leadership & Volunteerism. The HSD is also the process owner for implementing and overseeing the Harmony Square points of distinction, ensuring that the community provides a nurturing and engaging environment for its residents. In this role, the HSD will conduct interviews, orientations, coaching, and ongoing training for Harmony Square team members, adhering to associate training standards and regulatory guidelines. The HSD will supervise and direct team members, including Life Enrichment Assistants and Personal Care Assistants (PCAs)/Certified Nursing Assistants (CNAs), in collaboration with the Healthcare Director. A significant aspect of the role involves developing, planning, and implementing purposeful resident programs that enrich the lives of residents and their families, including organizing outside trips and events. The HSD will partner with the Life Enrichment Director to hold monthly planning meetings to prepare for upcoming programs and coordinate necessary supplies. The HSD will lead 3-4 high-quality, innovative programs daily and plan weekly outings, continuously assessing resident needs in partnership with the community clinical team. This includes participating in Resident/Family Care Conferences and utilizing local community resources to enhance the resident experience. Building relationships with residents and families is essential to encourage participation in programs and events, promoting a high level of satisfaction. The HSD will also ensure that all aspects of dining are met through collaboration with the Director of Dining and Healthcare Director, complete state-required care plans, and partner with organizations like the Alzheimer's Association to facilitate support group meetings. Leadership skills are vital for coordinating care across various disciplines, including life enrichment, clinical, and dining services, while maintaining a stimulating environment that promotes safety and well-being.

Responsibilities

  • Conduct interviews, orientation, coaching, and ongoing training of Harmony Square team members in accordance with associate training standards and regulatory guidelines.
  • Supervise and direct Harmony Square team members in conjunction with the Healthcare Director.
  • Develop, plan, and implement purposeful resident programs to enrich the lives of residents and families within the community as well as through outside trips and events.
  • Partner with Life Enrichment Director to hold Monthly Planning Meetings to prepare for upcoming Monthly Programs and coordinate supplies.
  • Partner and coordinate with the entire program team to complete planning forms, organize supplies, and plan calendars, events, and outings for the upcoming month.
  • Develop, plan, and implement a monthly program of activities and supplies based on the dimensions of wellness and person-centered interests for the Harmony Square neighborhood.
  • Lead 3-4 high-quality, innovative programs per day.
  • Plan and schedule weekly outings.
  • Continuously assess resident needs in partnership with the community clinical team, updating appropriate individuals as it relates to care and changes in resident condition.
  • Participate in Resident/Family Care Conferences and the Family Call Program as directed by the Executive Director.
  • Utilize and connect with local community resources.
  • Develop relationships with residents and families to encourage participation in programs and events, promoting high levels of satisfaction.
  • Maintain a stimulating environment that promotes safety, security, and overall well-being in collaboration with the clinical team.
  • Complete state-required care plans and service plans for Harmony Square residents in conjunction with the Healthcare Director.
  • Partner with the Alzheimer's Association and other local organizations to schedule, organize, and participate in Support Group meetings monthly.
  • Complete necessary training and insurance requirements to drive the company vehicle.
  • Complete daily and bi-weekly neighborhood rounds and lead daily huddles.

Requirements

  • Experience in a management role within a senior living or healthcare environment.
  • Strong leadership skills and the ability to coordinate care across disciplines.
  • Knowledge of state regulations and compliance standards for senior living communities.
  • Experience in developing and implementing resident programs and activities.
  • Excellent communication skills to effectively interact with residents, families, and team members.

Nice-to-haves

  • Experience working with individuals with dementia or memory care.
  • Familiarity with community resources and support organizations for seniors.
  • Previous experience in a role that involved training and mentoring staff.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k retirement savings plan
  • Paid time off
  • Professional development opportunities
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