Menu Operations Analyst

$83,200 - $97,760/Yr

Russell Tobin - San Francisco, CA

Full-time - Entry Level

Remote - San Francisco, CA

Administrative and Support Services

About the position

The Menu Operations Analyst will support menu optimization efforts for a leading global tech client, focusing on assortment, imagery, description, and pricing of menu items. This role involves tracking item quality across the restaurant marketplace and collaborating with product and partnerships teams to drive long-term strategy.

Responsibilities

• Building reporting to understand current state of items on restaurant menus and track item quality metrics.
• Implementing bulk menu update processes including photo, description, and item changes at scale.
• Sourcing assets for branded items.
• Working closely with cross-functional teams to ensure adherence to procedures and best practices.
• Tracking progress against key business objectives including sales volume, AOV impact, and attachment rate.
• Completing adhoc menu requests aligning with business objectives.
• Streamlining processes when optimizations are available.

Requirements

• Intermediate/advanced SQL experience.
• Exceptional analytical experience with Excel/Google Sheets.
• Proficiency in a variety of tech platforms or a fast learner of them.
• Ability to work across multiple projects, teams, and priorities while meeting deadlines.
• Proven track record of leading projects and delivering results in a complex and fast-moving environment.
• Process-driven mindset.
• Ability to understand low-level details and drive operational improvements.
• Experience with manipulating large datasets or dashboards is a plus.

Benefits

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
• 401(k) retirement savings plan
• Life and disability insurance
• Employee assistance program
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Employee discounts with preferred vendors