Mercato Barista for Sorelle

The Charleston Place - Charleston, SC

Charleston, SC

About the position

We believe that hospitality is a transformative art - that this 'place' can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we're building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves - kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.

Responsibilities

• Understand and perform job duties to the expectations of Sorelle and the restaurant Service, Food, Beverage, and Wine manuals.
• Oversees and assists the entire front of house team with all elements of service.
• Takes ownership of the bar, knowing the names and preferences of their guests and VIPs.
• Executes and facilitates service in cooperation with other Baristas, sommeliers, and managers.
• Describes dinner features as needed, including menu changes and daily additions.
• Follows through and communicates with Management team/Chef on VIP procedures and special requests.
• Conducts continuous training with service team regarding the spirit and cocktail list.
• Participate in Pre-Shift meetings and learn new menu items.
• Taking and making beverage orders.
• Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
• Develops rapport with guests.
• Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
• Liaise with server to ensure communication at all times about wants and needs of guests.
• Assist the Chef in expediting the food to the bar.
• Ensure that all food and products are consistently prepared and served according to the restaurant's standards.
• Maintain a clean, safe environment all times in the bar.

Requirements

• Minimum 3-4 years of fine dining mixology experience.
• Knowledge of service and food and beverage, generally involving at least 2 years of dining room experience.
• Extensive Food and Wine knowledge.
• Must be minimum age to serve alcohol.
• High school or equivalent education required.
• Possess excellent basic math skills and have the ability to operate a cash register POS system.
• Familiarity with Microsoft Office Suite of products and strong financial acumen.
• Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
• Responsive to constructive feedback from Chefs and Managers.

Benefits

• Equal employment opportunity employer.
• Employment decisions are based on merit and business needs.