Merchandise Operations Coordinator

Crate & Barrel - Northbrook, IL

Full-time - Entry Level

Hybrid - Northbrook, IL

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Merchandise Operations Coordinator at Crate & Barrel plays a crucial role in maximizing sales growth and profitability by ensuring efficient management of item and purchase order data. This hybrid position involves working closely with vendors and cross-functional teams to maintain data integrity and support accurate sales tracking. The role requires a detail-oriented individual who can effectively communicate and collaborate with various stakeholders to meet business needs.

Responsibilities

• Own SKU set up and maintenance for a category of products including product development samples, photo samples, and production SKU.
• Create vendor purchase orders and manage all order-related vendor communication.
• Own vendor collaboration for purchase order changes including timely communication with Planning teams to meet ship dates and inventory needs.
• Prioritize, analyze, and execute SKU and PO creation as assigned and communicated by cross-functional teams.
• Timely management of data integrity to support and enable accurate sales tracking and reporting.
• Standardize processes and data elements.
• Facilitate and troubleshoot data integrity issues and manage escalation to business and IT stakeholders.
• Support and assist with the onboarding of new associates and cross-training.

Requirements

• 1+ year previous Merchandising experience or equivalent.
• Familiarity with Excel and Google Suite; technically savvy with the ability to learn company operating systems and merchandising processes.
• Strong communication skills, including summarizing complex concepts and effective communication with associates at all levels.
• Attention to detail while maintaining efficiency.

Nice-to-haves

• Bachelor's degree preferred.
• Experience in a fast-paced retail environment.