Merchandise Operations Specialist - Earning Potential up to $19.40 ($16.50 Plus Incentive Programs)

The RealReal

Full-time - Entry Level

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Merchandise Operations Specialist at The RealReal is responsible for inspecting consigned luxury products to ensure they meet quality standards, inputting product specifications into the inventory system, and achieving monthly quota goals while maintaining high processing and quality standards. This role requires adaptability, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

• Inspect consigned luxury products for condition and acceptance standards (Quality Control)
• Input product specifications into company internal inventory system
• Ensure monthly quota goals are met while upholding the highest company processing and quality standards
• Utilize technology to capture key product information
• Provide pertinent and accurate product information such as measurements

Requirements

• Adaptability and openness to change while maintaining a positive perspective
• Experience working in a warehouse production, retail, or similar environment
• Basic competency in computer usage with comfort learning new technologies
• Proven ability to excel in a high-volume, repetitive, goal-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Ability to lift and move up to 25 pounds
• Ability to stand for up to 8 hours at a time
• Ability to read and write in English
• Ability to take feedback/coaching and implement to improve and develop skills
• Ability to follow and reference training guides
• Ability to work both independently and collaboratively with a team
• Ability to use available resources to make informed decisions

Nice-to-haves

• Basic proficiency with Mac OS and Google Suite
• Demonstrated ability to recognize opportunities within processes and provide constructive feedback
• Interest in the fashion or retail markets and current trends

Benefits

• Hourly base pay + incentive pay based on performance/quota targets achieved
• $50 in monthly food credits
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days
• 10 Paid Holidays
• State of the art, climate-controlled warehouse facility