Merchandise Processor

About the position

The Merchandise Processor plays a crucial role in the retail operations of the store by focusing on processing donations, ensuring quality standards, and providing excellent customer service. This position involves sorting, pricing, and moving various donated items to the sales floor while maintaining a clean and safe environment.

Responsibilities

• Process textile donations including sorting, hanging, pricing, tagging, and moving products to the sales floor.
• Process donations of housewares, electronics, media, shoes, and other miscellaneous items.
• Organize, recover, and rotate the sales floor as needed.
• Follow all quality and production standards set by Goodwill Keystone Area.
• Track production daily and report to the supervisor.
• Be knowledgeable of daily, weekly, and monthly production and sales goals.
• Select and identify appropriate items for the E-Commerce department.
• Assist and have flexibility in the overall daily operations within the store.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Provide quality customer service in a timely and courteous manner to all customers, donors, and employees.
• Support, promote, and participate in organizational programs and special events.
• Assist in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies, and procedures.
• Communicate progress, problems, and concerns to the Store Manager or Production Supervisor.

Requirements

• Must meet qualitative and quantitative performance standards established by the organization.
• Ability to work in an open warehouse environment with exposure to various weather and temperature conditions.
• Ability to read and write.
• Ability to learn and use equipment and technology.
• Ability to follow verbal instructions and work as part of a team.
• Requires a high level of adaptability and flexibility.
• Must be able to work a flexible schedule including evenings and weekends.