Merchandise Processor

Milton Hershey School - Phoenixville, PA

Full-time - Entry Level

Phoenixville, PA

Educational Services

About the position

The Merchandise Processor plays a crucial role in the retail operations of Goodwill Keystone Area by processing donations and ensuring that the sales floor is well-stocked and organized. This position focuses on sorting, pricing, and moving various donated items while adhering to quality and production standards. The role also emphasizes customer service and maintaining a safe and clean work environment.

Responsibilities

• Process textile donations, including sorting, hanging, pricing, tagging, and moving product to the sales floor.
• Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor.
• Organize, recover, and rotate the sales floor as needed.
• Follow all quality and production standards as set by Goodwill Keystone Area.
• Track production daily and report to supervisor.
• Be knowledgeable of daily, weekly, and monthly production and sales goals.
• Select and identify appropriate items for the E-Commerce department.
• Assist and have flexibility in the overall daily operations within the store.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Promote an environment of workplace safety and report safety issues to the Store Manager or Production Supervisor/Manager.
• Provide quality customer service in a timely and courteous manner to all customers, donors, and other employees.
• Support, promote, and participate in organizational programs and special events.
• Assist in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies, and procedures.
• Communicate progress, problems, and concerns to the Store Manager or Production Supervisor/Manager.

Requirements

• High school graduate or equivalency certificate (GED).
• Ability to read and write.
• Ability to learn and use equipment and technology.
• Ability to follow verbal instructions and work as part of a team.
• Requires a high level of adaptability and flexibility.

Nice-to-haves

• Experience in retail or customer service is a plus.