Merchandise Processor

$29,120 - $29,120/Yr

Goodwill - Ephrata, PA

Full-time

Ephrata, PA

Social Assistance

About the position

The Merchandise Processor at Goodwill Keystone Area plays a crucial role in supporting the overall operations and customer service of the retail store. This position focuses on processing donations, including sorting, pricing, and moving products to the sales floor, while adhering to production and quality standards. The role requires flexibility and adaptability to assist in daily operations and ensure a clean and safe environment for customers and employees.

Responsibilities

• Process textile donations, including sorting, hanging, pricing, tagging, and moving product to the sales floor.
• Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor.
• Organize, recover, and rotate the sales floor as needed.
• Follow all quality and production standards as set by Goodwill Keystone Area.
• Track production daily and report to supervisor.
• Be knowledgeable of daily, weekly, and monthly production and sales goals.
• Select and identify appropriate items for the E-Commerce department.
• Assist and have flexibility in the overall daily operations within the store.
• Ensure that the store and surrounding premises are kept clean and free of safety hazards.
• Promote an environment of workplace safety and report safety issues to the Store Manager or Production Supervisor/Manager.
• Provide quality customer service in a timely and courteous manner to all customers, donors, and other employees.
• Support, promote, and participate in organizational programs and special events.
• Assist in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies, and procedures.
• Communicate progress, problems, and concerns to the Store Manager or Production Supervisor/Manager.

Requirements

• Must meet qualitative and quantitative performance standards as established by the organization.
• Ability to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
• Ability to read and write.
• Ability to learn and use equipment and technology.
• Ability to follow verbal instructions and to work as part of a team.
• Requires a high level of adaptability and flexibility.
• Must be able to work a flexible schedule to include evenings and weekends.