Merchandising Lead

$47,840 - $64,480/Yr

Sam's Club - Denver, CO

Full-time - Entry Level

Denver, CO

Merchant Wholesalers, Durable Goods

About the position

The position involves providing exceptional member service at Sam's Club, assisting members with their needs, and supervising associates in the assigned area. The role focuses on ensuring compliance with company policies, maintaining the sales floor, and promoting a culture of integrity and respect. It also includes responsibilities related to inventory management, safety, and quality assurance, while fostering a positive work environment and supporting the development of team members.

Responsibilities

• Provide member service by acknowledging member needs and offering guidance on self-service technology.
• Assist management in supervising associates by assigning duties and providing feedback.
• Train associates on processes and procedures related to member service.
• Ensure compliance with company policies and procedures, including safety standards.
• Maintain the sales floor and merchandise presentation according to company guidelines.
• Monitor food and merchandise quality, ensuring product rotation and sanitation standards are met.
• Oversee the picking and staging of club pick-up orders throughout the day.
• Develop and implement processes to meet business needs in collaboration with managers and co-workers.
• Promote compliance with company policies and ethical standards among team members.
• Lead and participate in teams to achieve business objectives and support team development.

Requirements

• Must be 18 years of age or older.
• 6 months of retail experience.
• 6 months of customer service experience.

Nice-to-haves

• Experience in leading a team.
• Supervisory experience including hiring, evaluating, mentoring, and managing workloads.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) plan and stock purchase options.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts and Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees.