Merchandising Lead

$21 - $29/Yr

Wal-Mart - Baltimore, MD

Full-time - Entry Level

Baltimore, MD

10,001+ employees

General Merchandise Retailers

About the position

The position involves providing member service by acknowledging members, identifying their needs, and offering guidance on self-service technology. Responsibilities include assisting members with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services. The role also includes supervising associates by assigning duties, communicating goals, training on processes, and ensuring compliance with company policies. Additionally, the position requires receiving and stocking supplies, maintaining safety standards, overseeing merchandise presentation, monitoring food quality, and developing processes to meet business needs. Leadership expectations emphasize respect for individuals, integrity, customer service, and striving for excellence.

Responsibilities

• Provide member service by acknowledging members and identifying their needs.
• Assist members with purchasing decisions and locate merchandise.
• Resolve member issues and promote the company's products and services.
• Supervise associates by assigning duties and communicating goals.
• Train associates on processes and procedures.
• Ensure compliance with company policies and procedures.
• Receive and stock supplies and merchandise.
• Maintain safety of the facility by conducting safety sweeps.
• Ensure maintenance of the sales floor and merchandise presentation.
• Monitor food and merchandise quality.
• Oversee the picking and staging of club pick up orders.
• Develop and implement processes to meet business needs.
• Demonstrate compliance with company policies and standards of ethics.

Requirements

• Must be 18 years of age or older.
• 6 months retail experience.
• 6 months customer service experience.

Nice-to-haves

• Leading a team.
• Supervising experience including hiring, evaluating, mentoring, and managing workload.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Paid education assistance through the Live Better U program.