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The position involves providing member service by acknowledging members, identifying their needs, and offering guidance on self-service technology. Responsibilities include assisting members with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services. The role also includes supervising associates by assigning duties, communicating goals, training on processes, and ensuring compliance with company policies. Additionally, the position requires receiving and stocking supplies, maintaining safety standards, overseeing merchandise presentation, monitoring food quality, and developing processes to meet business needs. Leadership expectations emphasize respect for individuals, integrity, customer service, and striving for excellence.
