Merchandising Manager, Performance

$123,500 - $140,000/Yr

Zappos - Las Vegas, NV

Full-time - Mid Level

Las Vegas, NV

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Welcome to Zappos! We are excited to present the opportunity for a Senior Merchandising Services Manager. In this role, you will be responsible for the overall development, direction, coordination, and execution of various merchandising projects and initiatives. You will oversee the Merchandising Services team, ensuring that all projects align with our company values and culture, which emphasize diversity, inclusion, and a fun work environment. Your leadership will be crucial in fostering a positive team spirit and driving innovative solutions that deliver exceptional results. As a Senior Merchandising Services Manager, you will collaborate with various stakeholders to identify necessary merchandising projects and initiatives. This includes developing project scopes and objectives, ensuring technical feasibility, and creating detailed project plans to track progress. You will manage budgets associated with these projects, assist stakeholders with contract negotiations, and provide insightful data analysis and reporting to relevant parties. Your role will also involve mentoring and training team members, helping them achieve their developmental goals and enhancing their performance. At Zappos, we believe that a strong company culture leads to better performance. Our core values guide our actions and decisions, and we are looking for someone who embodies these values. You will be expected to embrace and drive change, create fun and a little weirdness, and build open and honest relationships through effective communication. Your ability to manage projects efficiently while maintaining a positive team environment will be key to your success in this role.

Responsibilities

• Collaborate with stakeholders to determine necessary Merchandising projects and initiatives.
• Develop project scopes and objectives, involving all appropriate stakeholders to ensure technical feasibility.
• Timeline projects from conception to completion to ensure efficient and streamlined project completion.
• Develop detailed project/initiative plans to track progress.
• Manage budgets associated with projects and initiatives.
• Assist stakeholders with contract negotiation and budgetary decisions.
• Research, interpret, and report data/findings from projects and initiatives to appropriate parties.
• Provide leadership, mentoring, training, developmental goals, and performance management to Merchandising Services team members.

Requirements

• A minimum of 8 years of merchandising experience.
• A minimum of 3-5 years of project management-related experience in merchandising, procurement, pricing, supply chain, or a related field.
• Bachelor's degree or equivalent experience.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively in a team-oriented environment.
• Familiarity with e-commerce merchandising strategies.

Benefits

• 100% coverage of medical, dental, and vision benefits for employees.
• 12 therapy, mental health, or coaching sessions paid annually.
• Professional development and mentoring programs.
• 401k with employer contribution.
• Paid time off for life events, vacations, and rest.
• Generous employee discount program.
• Opportunities for community involvement and volunteer adventures.