Merchandising Service Associate - Plant Service Lead

Lowe's - Heath, OH

Full-time

Heath, OH

Building Material and Garden Equipment and Supplies Dealers

About the position

The Merchandising Service Associate - Plant Service Lead at Lowe's is responsible for ensuring effective merchandising and customer service in the plant department. This role involves collaborating with the Merchandising Service team, engaging with customers, and maintaining the organization and presentation of plant merchandise according to company standards. The associate will also handle various operational tasks, including inventory management and compliance with safety standards.

Responsibilities

• Provide SMART customer service through daily execution of Lowe's customer service policies.
• Build relationships with vendors and ensure merchandise resets are completed according to specifications.
• Collaborate with the Merchandising Service team and Manager to communicate project priorities and needs.
• Engage with customers to understand their needs and assist in locating and demonstrating merchandise.
• Update and validate wayfinding and product location signage throughout the store.
• Ensure compliance with housekeeping standards to maintain cleanliness and organization of the Outside Garden area.
• Operate store equipment as needed depending on specific role and department.
• Detect signs of shoplifting and communicate them to management and/or Asset Protection.
• Maintain a safe and secure work environment, conducting daily safety reviews and noting hazards.

Requirements

• Ability to read, write, and perform basic arithmetic (addition, subtraction).
• Ability to work overnight and weekends.
• Ability to utilize web-based computer programs to accomplish assigned tasks.
• 6 Months Live nursery experience or General Merchandising experience.

Nice-to-haves

• 6 Months Lowe's sales floor experience.
• 6 Months Experience performing product merchandising tasks including reading planograms.
• 3 Months Experience operating power equipment such as lifts and order pickers.
• Working knowledge of basic tools needed for the job.

Benefits

• Health insurance
• 401k
• Paid holidays
• Employee discount programs
• Professional development opportunities