Lowe's - Birmingham, AL
posted 2 months ago
As a Merchandising Service Manager at Lowe's, you will play a crucial role in delivering quality customer service while ensuring that the store is clean, safe, and well-stocked with the products our customers need. Your responsibilities will include engaging with vendors and associates to meet store needs, ensuring that signage, pricing information, and displays are accurate, and coaching associates to create visually appealing product displays that are safe, clean, and easily accessible for customers. You will oversee the execution of all merchandising service, project, and maintenance activities within the store, which is essential for providing an appealing shopping experience. In this position, you will supervise a team responsible for resetting merchandise based on planograms, stocking, and pricing products accurately. You will also coordinate with other store teams to ensure that the Merchandising Service Team supports the successful sales and operations of the store. This role requires you to interpret and adapt planograms and project plans to better serve the needs and layout of individual stores. While regular travel is not required, occasional travel may be necessary for meetings, training, or to support neighboring stores. Your leadership will be vital in scheduling the Merchandising Service team and managing resources to drive efficient project execution. You will guide your team on project priorities, deliver onboarding and training, and provide on-the-job coaching. Additionally, you will handle disciplinary actions, manage project expenses, and communicate project updates with the store team and corporate teams. Your focus on customer service will ensure that customers receive SMART service at all times, and you will oversee the stocking and presentation of merchandise according to Lowe's specifications and safety standards.