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Merchandising Team Lead
$55,800 - $87,000/Yr
PepsiCo - Jamestown, NY
posted 2 months ago
Full-time - Mid Level
Jamestown, NY
Beverage and Tobacco Product Manufacturing
About the position
The Merchandising Team Lead at PepsiCo is responsible for overseeing a team of frontline employees in a fast-paced direct store delivery environment. This role focuses on managing merchandising orders for key customers, ensuring productivity, and maintaining high service standards. The position requires effective leadership, resource allocation, and the ability to anticipate and resolve customer issues while promoting teamwork and accountability among team members.
Responsibilities
- Lead a team of frontline employees to merchandise orders to key customers.
- Apply knowledge of merchandising principles to drive productivity.
- Manage multiple priorities while allocating resources between accounts.
- Brief frontline employees on scheduling and meeting delivery goals.
- Anticipate potential customer issues and apply contingency planning to avoid dissatisfaction.
- Train frontline employees and utilize PBC processes and tools.
- Understand cost per unit constraints when meeting customer needs.
- Help employees prioritize work and promote teamwork.
- Supervise daily operations, delegate tasks, and monitor progress.
- Set productivity and service targets, measure performance to drive accountability.
Requirements
- A minimum of 2 years managing frontline employees.
- Bachelor's degree and/or equivalent work experience.
- Ability to work a flexible schedule including early mornings, evenings, and/or weekends.
- Must be willing and able to lift up to 40 lbs. periodically.
Benefits
- Comprehensive benefits package including Medical, Dental, Vision, Disability, and Health Accounts.
- Employee Assistance Program (EAP).
- Insurance options including Accident, Group Legal, and Life.
- Defined Contribution Retirement Plan.
- Paid time off including parental leave, vacation, sick, and bereavement.
- Bonus based on performance with a target payout of 10% of annual salary paid quarterly.
